The Difference Between QA & QC

I like to think of quality assurance like safety in a factory. A factory may have a “safety officer” who’s in charge of the overall program, but safety is everyone’s responsibility. It’s not the job of the safety officer to make sure you’re not misusing any equipment; the safety officer is charged with teaching practices about safety and creating a culture of safe practices. This is because the safety officer can’t be everywhere at once. Instead, it’s everyone’s responsibility to enforce safety and call out violations when they see them. It’s not to punish or harass, but to save lives and save the company from liability.

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Quality Is Anti-Fragile

Beauty In the Anti-Fragile. So what approach should we take to software development? Should we design something that’s large and complex but liable to break whenever a code commit is pushed? When there’s a tight schedule, should we spend our effort designing something beautiful to the eye but doesn’t serve our purposes? No, we shouldn’t.

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Side Stepping Landmines: Managing Risk With Sprint Futurespectives

The interactions of these three areas are a lot like Newton’s third law of motion. For every action, there is an equal and opposite reaction. Was there a decision to increase the scope? You’ll likely need more time and money. Has there been a cut to the project’s budget? There most likely needs to be a cut to the scope. Has the schedule been crashed and we need to get to market in two months instead of the planned six? Better give me more money and be prepared to cut some of that scope down to a “minimal viable product.” I think you get the idea.

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Scrum Product Owners Part 2

In this article, I would like to share my favorite two value areas that effective Product Owners understand.

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Six Elements Of An Effective Strategy

Back to Basics: The Six Elements Of An Effective Strategy Developing a strategy ready for execution is one of the most difficult tasks facing organizations. Global commerce is no longer reserved for the “titans of industry.” Small to medium sized enterprises are now operating in the global economy and other than resource constraints, the playing […]

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Agile Leaders Understand Customer Service And Culture

Transforming A Culture Is No Easy Task Developing a strategic plan to promote internal and external customer service is no easy task. The role of organizational culture, the forces effecting the culture, understanding who the internal and external customers are, and identifying the key objectives required for effective customer service will help an organization meet […]

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